Effective Date: July 1, 2026
Valor Fire Solutions Pvt. Ltd. (“Valor”, “we”, “our”, or “us”) values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding our fire protection products and services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you submit an enquiry or contact us, we may collect:
- Full name
- Company name
- Email address
- Phone number
- Service requirements
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Time and date of visit
- Referral source
- Website usage statistics
2. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries.
- Provide quotations and consultations.
- Deliver our products and services.
- Improve our website and user experience.
- Communicate project updates and service information.
- Comply with applicable legal obligations.
- Prevent fraud and maintain website security.
We do not sell or rent your personal information to third parties.
3. Cookies
Our website may use cookies and similar technologies to improve functionality, understand visitor behaviour, and enhance your browsing experience.
You may disable cookies through your browser settings; however, some website features may not function properly.
4. Third-Party Services
We may use trusted third-party service providers, including:
- Website hosting providers
- Analytics services (such as Google Analytics)
- Contact form providers
- Security services
These providers only access information necessary to perform their services and are required to protect your information.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction.
While we strive to use commercially acceptable security measures, no method of internet transmission or electronic storage is completely secure.
6. Information Sharing
We may disclose your information:
- When required by law.
- To comply with legal processes or government requests.
- To protect our legal rights.
- To trusted service providers assisting in our business operations.
We do not share personal information for marketing by unrelated third parties.
7. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes described in this Privacy Policy.
- Meet contractual obligations.
- Comply with applicable legal and regulatory requirements.
- Resolve disputes and enforce our agreements.
8. Your Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information where legally permitted.
- Withdraw consent where applicable.
To exercise these rights, please contact us using the details below.
9. External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites. We encourage you to review their privacy policies before providing personal information.
10. Children’s Privacy
Our website is intended for business and professional use. We do not knowingly collect personal information from children under the age of 18.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:
Valor Fire Solutions Pvt. Ltd.
Phone: +91 998 877 6655
Email: info@valor.in
Address: Office No. 4 & 5, 1st Floor, Jaydeep Business Center, Indrayani Nagar, Bhosari, Pune, Maharashtra, India.